POLICIES

Due to the natural materials, variations are to be expected.

SHIPPING

We ship within the United States via USPS. Shipping is a flat rate fee of 9.95 or free shipping over 100.00.

Orders ship within 3-5 business days, however, some orders may experience shipping delays.

RETURNS

Most handmade items are non returnable, but we do understand that there are times when a return or claim is necessary.

You have 5 days from the date you received your order to email us for a return. Please note that the customer is responsible for the return shipping and original shipping charges, unless damaged.

To request a return please send an email to info@romantyque.com with the following information:

  1. Your order number

  2. The reason for your return/replacement

  3. If the reason for the return is due to damage upon arrival please include: pictures of the box the item arrived in, how it was packed and the product.

After the 5 days inital return period, all sales are final. All sales and discounted items are final sale.

Romantyque is not responsible for lost or damage that may occur during the return shipment.

Please contact us with any questions:

info@romantyque.com

PRIVACY

We respect your right to privacy. Romantyque will not share or sell your personal information.